top of page

Privacy Policy

Effective Date: October 4, 202

​

Who We Are

 

Ioneon OÜ (“Ioneon,” “we,” “our,” or “us”) is a European technology and digital services company registered in Estonia and operating throughout the EU.


We provide AI-driven integrations, analytics, software development, and consulting services through our website https://ioneon.io and affiliated tools and applications.
 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or connect third-party integrations such as Garmin Connect.

 

For any questions about this policy or how your data is handled, contact: hello@ioneon.io

​

Scope of This Policy

This policy applies to:

  • Visitors of the ioneon.io website,

  • Customers or partners using our AI or software development services,

  • Users connecting third-party integrations (e.g., Garmin Connect, Fitbit, Apple Health),

  • Individuals interacting with our communication channels (email, forms, booking tools, etc.).

​

Information We Collect

We collect and process information necessary to deliver our services, improve our platforms, and ensure security.​

​

Information You Provide Directly:

  • Name, email address, and contact details

  • Company or organisation name (if applicable)

  • Messages, requests, or project information you share with us

  • Credentials or tokens when authorizing integrations (e.g., Garmin Connect, AI API keys, or other connected services)

​

Information Collected Automatically:

  • IP address, browser type, device identifiers

  • Website usage statistics (pages visited, time spent, referral links)

  • Security and error logs​

​​

Information from Third-Party Integrations (if connected):

When you authorize Ioneon to connect with an external service (e.g., Garmin, Apple Health, Fitbit, OpenAI API, etc.), we may access limited data from that platform as permitted by you.

For Garmin Connect, this may include:

  • Activity data (steps, heart rate, workouts, sleep duration, etc.)

  • Profile details (e.g., name, gender, date of birth)

  • Device information

​

You can revoke access to these integrations at any time via your Garmin Connect or third-party account settings.

​

How We Use Your Information

We process the data we collect for the following purposes:

​

  • To deliver and maintain our digital, AI, and analytics services

  • To respond to inquiries, consultations, or project requests

  • To enable integrations and provide personalized insights

  • To improve our website, tools, and customer experience

  • To ensure compliance with legal and security obligations

​

We do not sell or rent your data to third parties.

​

Legal Basis for Processing (GDPR)

We process personal data under one or more of the following lawful bases:​

​

  • Consent: When you authorize integrations or sign up for communications

  • Contractual necessity: When processing is needed to provide requested services

  • Legitimate interest: For service improvement, analytics, and fraud prevention

  • Legal obligation: To comply with applicable EU data protection laws

​

Data Sharing and Processors

We only share data with trusted service providers that help us operate securely and effectively, such as:

​

  • Hosting and infrastructure providers (e.g., AWS EU, Vercel EU)

  • Analytics and communication tools (e.g., Google Analytics, email systems)

  • Third-party integration platforms (e.g., Garmin Connect, Apple Health, OpenAI APIs)

All third parties are bound by data processing agreements and comply with GDPR or equivalent frameworks.​

​

Data Security

We use industry-standard security measures including encryption (TLS/SSL), authentication controls, and limited-access systems to protect your information.

​

Data Retention

We retain personal and integration data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.​

You may request deletion of your data or revoke integrations at any time.

​

International Data Transfers

Where data is transferred outside the EU/EEA, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure your data remains protected.

​

Your Rights

You have the right to:

​

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent

  • Restrict or object to processing

  • Request a copy of your data in portable format

  • File a complaint with your national Data Protection Authority

 

Requests can be submitted tohello@ioneon.io

​​​

Cookies and Tracking

Our website may use cookies and similar technologies to analyze usage, improve performance, and remember your preferences.

You can manage or disable cookies in your browser settings at any time.

​

Changes to This Policy

We may update this policy periodically. The latest version will always be posted at https://ioneon.io/privacy-policy with the updated effective date.​

​

Contact

Ioneon OÜ

Registered in Estonia (EE)

Email: hello@ioneon.io
Site: https://www.ioneon.io

bottom of page