Refund Policy

Effective Date: 10.04.2025
Website: https://www.ioneon.io

Operator: Tomer Liran / ioneon

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Cancellation & Refund Guidelines:

• Free Intro Calls: No charges, no refunds required.

• Scheduled Paid Services: You may cancel up to 24 hours before your session for a full refund.

• Project-Based Work:

  • If cancelled before work begins, a full refund will be issued.

  • If cancelled after partial work, a pro-rated refund may be offered, depending on work completed.

  • If work is substantially completed or delivered, refunds are generally not offered.

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Digital Products

Currently, ioneon does not sell downloadable products or subscriptions. If digital tools are offered in the future, this policy will be updated to reflect terms for those.

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How to Request a Refund

To request a refund or discuss a cancellation, please contact:

Email: hello@ioneon.io​

Please include your name, service booked, and reason for cancellation or refund request. I aim to respond within 2–3 business days.

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Exceptions

Refunds may not be issued for:

• Missed or no-show appointments without notice

• Change of mind after project delivery

• Work completed based on agreed scope

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Updates

This Refund Policy may be updated from time to time. Please refer to this page for the latest version.